Match the product, reports and destination market before shipment
Sales may receive a customer request, engineering may hold the design version, and quality may keep the test reports. Export preparation often starts by connecting these records. Captain International helps confirm the product to be shipped, sales markets and the roles of each party, then organizes applicable requirements and document responsibilities.
If reports already exist, list the models and versions they cover and note later design changes. This comparison helps determine which existing evidence may be used and which tests, documents or application steps still need review.
Choose support by target market
| Service | Needs to discuss first | Service page |
|---|---|---|
| CE certification support | Applicable EU legislation, conformity assessment and technical documentation | CE Compliance Services |
| EAC certification support | Technical regulations, application route and documents for the Eurasian Economic Union | EAC Certification Services |
| FCC compliance support | Equipment authorization and testing for radio-frequency or electronic equipment sold in the US | FCC Equipment Authorization Services |
| FDA regulatory support | Regulatory category and registration process for medical devices or food-related products entering the US | FDA Regulatory and Registration Services |
| CCC certification support | Whether the product is within China's compulsory certification catalogue and which procedure applies | CCC Certification Services |
These are entry points for different markets. A product may face several requirements at once. Consult the official basis and assess the specific case on each service page.
When to start an assessment
- This is a first export and a customer requests a certificate, declaration or test report.
- An existing product will be sold in another country and new requirements need to be checked.
- Components, firmware, intended use or branding have changed and the documents may need updating.
- An OEM or ODM project involves several parties and applicant, manufacturer and data-provider responsibilities need clarification.
- Documents are spread across departments and it is unclear whether reports cover the current shipment model.
Possible project deliverables
Deliverables may include a product-and-market assessment summary, applicable-requirements list, document-gap register, test-coordination list, application-data compilation and follow-up maintenance items. The actual scope is agreed based on the product and engagement. Authorities, laboratories and certification bodies remain responsible for their own reviews and test results.
Information to prepare for an enquiry
For an initial discussion, prepare a one-page summary answering these four questions. If information is not yet confirmed, note the responsible contact and expected confirmation date.
| Question | Information to provide |
|---|---|
| What product will be shipped? | Name, intended use, photos, model and key specifications |
| Which market or customer will receive it? | Destination country, original customer requirement, manufacturer and importer roles |
| When is completion needed? | Planned shipment or launch date and current progress |
| What evidence is available? | Report list, covered models, document versions and subsequent design changes |
Complete drawings or confidential information can be shared after both parties agree on a transfer method.
Frequently asked questions
Can a report for one market be used in another?
First review its covered models, test methods, versions and acceptance conditions. The report may then be assessed as evidence for another market. Reusing documents can reduce repeated preparation, but it does not mean that one market's procedure replaces another's.
Can you quote a price and completion date immediately?
The product category, number of models, available information and need for testing or third-party review must be confirmed first. Product changes or requests for additional information may affect the schedule.
Can management-system certification replace product compliance?
They address different requirements. List organizational management requirements and product requirements separately, then identify procedures and records that can be shared.
Contact Captain International
Tell us what the product is, where it will be sold and which issue needs attention first.
Button: Submit a product-compliance enquiry → Contact Us