A guide to aligning electoral-cycle responsibilities, information, documents, people and handoffs with the applicable legal framework.
Scope and use
ISO/TS 54001:2019 specifies requirements for applying ISO 9001:2015 in electoral organizations. It does not replace election law, legal decisions or the determination of election results. Its dated reference should not be silently replaced with a later ISO 9001 edition.
Key requirements
- Map the electoral cycle, statutory mandates, participating organizations and services that affect election quality.
- Control voter-facing information, document versions, staff competence, logistics, suppliers and transfer of responsibilities between stages.
Implementation outline
- Map the electoral cycle, statutory mandates, participating organizations and services that affect election quality.
- Control voter-facing information, document versions, staff competence, logistics, suppliers and transfer of responsibilities between stages.
- Record complaints, incidents, corrective actions and lessons learned while respecting legal authority and impartiality.
- Clarify mandate and scope; map processes; assign owners; control documents and training; test logistics and contingencies; audit and review after each cycle.